But we purchased the photo package 2 parks & the hotel. Xcaret: DO NOT MISS THIS PARK!! Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. It was prompt and comfortable. 1.- Enter your download code. La Casa de la Playa. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. Traveling on business? MarieSamSanchezPhoto Get onboard the shuttle and visit it as many times as you want. Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Solidaridad, Quintana Roo, Mxico. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. No, only TOURS include transportation departing from Cancun or Riviera Maya. The use of the Photo . Terms of use: For prices provided on this page, you need to purchase before visiting the park(s) or tour(s). DoubleTree Suites by Hilton Hotel Boston - Cambridge : 400 Soldiers Field Rd. A floating Mexican party awaits you at Xoximilco. They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). Where is the photo that I downloaded located? This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. If you want to add something to your cart, we invite you to call our Customer Service and one of our agents will support you. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. I had written a very negative review about this hotel and due to trip advisor's policy I had to delete it in order to write a new one. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? Free WiFi in public areas, a library, and express check-in are available at this hotel. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. We kind of had two check-ins, as we got there a bit early before our room was ready. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Clear editor. Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . Additional terms may apply. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Stalactite River of 430 yards to swim inside ancient caves. Remember that cancellations are managed by the terms and conditions of the cancellation policy. Everything is close you dont have to move your car at all. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. Changes are not permitted on the day of your visit. Thank you for contacting the Photo Department at Experience Xcaret. Business travelers can take advantage of the business center. Rest areas, dressing rooms and restrooms. Advanced purchase discounts may vary depending on booking date and dates of stay. Once you reserve and pay, you will not be able to change entrances, activities and/or tours. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. Strike your best pose, smile and take as many pictures as you want during your visit. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. Can I enjoy underground river activity without knowing how to swim? We dont recommend the use of flip-flops or Crocs. We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Each park has its own price for the photos pass. Exact pick-up time will be confirmed when making your purchase. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. 800 006 FOTO (3686) Hotel Xcaret Mexico: The Experience Photo Pass - Planning | Best The park is set up with picture stations. 50 Park Plaza at Arlington Street, Boston, MA, 02116. Enjoy truly special moments of fun and relaxation with the . Everything about the hotel was excellent. The best of a home combined with the best of a hotel. 10 Ave South 10, Playacar, Playa del Carmen, Constituyentes Ave. LB, Gonzalo Guerrero, Playa del Carmen, 5th Avenue and 34 St. North, Playa del Carmen. Xcaret: photo pass worth it? - Playa del Carmen Forum Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. Restrictions apply. No one was watching him, and yet, he smiled the whole time. The discounts are applied automatically by our system according to the date of visit. Youll bring back home a terrific souvenir of your visit. No, this is why we advise you to bring one with you. In the case of Mexican peso (MXN) you can pay with Debit or Credit Cards issued by Visa, MasterCard, American Express, Discover or Diners. Unlimited non-alcoholic beverages (coffee, chocolate and fresh flavored waters). Is there any type of refund and/or cancellation. Special Promotions | Xavage Park Official Site DoubleTree by Hilton Hotel Boston Bayside - Boston. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. . (01152) 55 4163 7327 What payment options are available to buy my ticket or tour? There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. I want to purchase my dolphin experience photographs. How can I get them? You don't have to worry about your phone or asking ppl to take pictures for you. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. Xenses - Xcaret | Xenses Park Official Site No, only Tour option includes round transportation from Cancun and Riviera Maya. If you visited our Parks: foto@xcaret.com Cabins, apartments, houseboats! What is the price admission to Xplor Fuego for children? For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. What types of files are the photos that are downloaded? Children must present ID from school with address in Quintana Roo, or school report card with photograph. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Children under 4 years free. We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. She didn't really explain anything. Chetumal-Puerto Juarez Highway KM, Km. We stayed in a adult only area. If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. Transportation airport-hotel-airport . I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. For more information about the Experience Photo Pass, contact hxmfoto@experienciasxcaret.com.mx Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. For more information, please consult our list of products and services found in the price list section of our website. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? Tripadvisor performs checks on reviews. Xcaret Website; Xcaret Hotels; Other Parks and Tours; Xcaret Promotions; Have you visited us? This was my second visit to Hotel Xcaret and it was no less breathtaking than the first time. What happens if I forgot my download code? Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. We offer you multiple payment options to pay for your reservation. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. How do I find and download the photos from the website? . Yes, you can access to the park with baby food, infant formula, etc. Access to Xplor Park is limited to children under 5 years. They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. Is there any type of refund and/or cancellation. Yes. Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. Can somebody on a wheelchair access the Park? Nestled in a natural rock and among rivers. Old Navy - Paseo del Carmen Shopping Mall. Enjoy perks like free continental breakfast and free train station pick-up. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. We can provide it to you if you have your purchase receipt. Yes, you must select a specific date to visit the Park. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. Are the downloaded files of high quality? We are here to serve you and to meet all requests, questions or suggestions you may have. Dec 25 - Dec 26. However, with an advance purchase of at least seven days in this website or by calling our Customer Service, you get 10% discount on the cost of the regular price and 15% off purchasing 21 days or more in advance. Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. I wish we would have just taken the pictures with our own phones instead of feeding into their lies and false promises. We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. If you want more information about your transportation please call Customer Service. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. Are there discounts for teachers or students? If you have an account, sign in now to post with your account. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Customer Service hours: Monday to Friday from 7:00 AM to 12:00 AM / Saturday and Sunday from 7:00 AM to 10:00 PM (local time), Receive exclusive information and promotions via email. The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. What is the time for pick-up at my hotel and where should I wait? How do I find and download the photos from the website? Operating hours: Monday to Friday from 09:00 to 19:00 Hours. No problem! We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). Depending on the operation, transfer could be in a van or luxury bus. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. Outside Mexico. Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. This change is valid only 24 hours in advance. 282. Please verify the policy to change the date of visit or cancellations. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. This luxury hotel features a casino, a full-service spa, and a nightclub. Unlimited Xcaret Experience | Paradise for nature lovers | Barcelo.com Enjoy a meal from the restaurant and perks like free WiFi. DoubleTree by Hilton Hotel Boston - Bedford Glen. Reserve now, pay when you stay. What happens if I forgot my download code? Operating hours: Monday to Friday from 09:00 to 19:00 Hours. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. It is important to confirm your transportation service at least 48 hours in advance. No one told us how to use them at the park to take pictures, no one told us that we could use them at the buffets in Xcaret park or how we could use them to get bags for the underground river swim. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Prices vary according to season. Solidaridad, Quintana Roo, Mexico. Hotel Xcaret Arte is a homage to the best Mexican artist. (01152) 55 4163 7327 *MSI only with participating cards (banks) issued in Mexico. At what speed does the zip-line travel and how long does a single journey last? We are sorry but no. How many times can I download my photos with my download code? Their eco-integrating design and premium amenities make them unique. She answered immediately and assisted with even my most insignificant requests. The first check-in they were extremely accommodating--we got popsicles and cold towels as we walked in and the view was absolutely amazing. If it rains, can I cancel or change my date of visit? If you visited our Xcaret Hotels: fotohoteles@xcaret.com Yes, it is valid all year but is subject to change without notice. Yes. The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Cancun, Quintana Roo. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. Faqs - Xcaret Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. To replenish energy, a delicious picnic will be waiting for you. What can I do? If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico. He was knowledgeable about the resort, the general area, and was very happy to make conversation. Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Minimum age allowed is 5 years old. 450 Summer Street, Boston, MA, 02210. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Sorry, the tickets for any of our attractions are not transferable. 2.- A list of the albums that are included in your package will be displayed. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Promotion valid only on websites and Customer Service Centers. There are a lot of things to do in the parks got adults and kids. However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. From $75. Are there any special prices for children? I live and work in Quintana Roo and I dont have IFE. Traveling on business? Are these activities allowed to elderly people? The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. I have sent multiple difference emails requesting assistance with no response. What happens if I forgot my download code? Outside Mexico. The price is a bit pricey but worth it for what you get. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Review collected in partnership with this hotel. Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. It was a fantastic location for us. Help us preserve and care for our ecosystem! Who can I notify if I have special dietary requirements? You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. Pasted as rich text. I'm allergic to gluten, is there anything I can eat at the restaurants? This option is valid only in Mexico. The photos of you and all your companions in a single package for you to fully enjoy your visit. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. In case of foreigners living in Quintana Roo, FM2 and FM3.

In Hoteles Xcaret, we create a delightful experience for each and every one of your senses in each restaurant. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. The experience of living Mexican art . Those guys were amazing.

Also, you can glide in zip-lines at Xplor, be part of a great Mexican party at Xoximilco, or put your senses to test at Xenses, live an unlimited nighttime adventure at Xplor Fuego, and experience six exciting activities at Xavage. de C.V. We use own and third-party cookies to improve your experience on our website. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines.