Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. See if the website is legit with our validator: I can tell a scam by looking at the return address. Your Herd from Herald-Dispatch Reach Manager. } 1-800-I-FLY-SWA (1-800-435-9792), Baggage - General Questions I flew Southwest on every round trip flight earning RR 36,000 plus miles. Privacy Policy Do Not Sell My Personal Information. Lying to the recipient, the message tells that he's a winner of 2 free flight tickets from Southwest Airlines. If you need to contact a company to ask about a potential phishing scam, ensure that you're on the official website for the company by checking your web browser's address bar, which is located at the top of your screen. margin: -1px; } Are you just about to make a purchase online? If your email address changes, youll need to, your previous email address and subscribe using your new email address to continue getting promotional email. This was not an official Southwest Airlines email address. I have since rescheduled, but its caused me to miss some important doings in Orlando, Fla as a result. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Youve received a Southwest Airline reward You have been accepted! Meanwhile, the body of the email claimed, Youve received an [sic] Southwest Airline reward.. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff!important;} color: #636363; Your email address will not be published. Voices, Aishwarya Rai, Alia Bhatt and a credit card fraud The Indian Express. Privacy Policy. )"; What e-mail program (installed program like Windows Live Mail or the Windows 10 Mail App) and/or web-based e-mail service (Hotmail, Outlook.com, Gmail, Yahoo, etc.) left: 278px !important; width: 273px; If you continue to use this site we will assume that you are OK with this policy. No matter the exact message, the scam email instructs you to click a link to learn more. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { #KPNSM3) was cancelled (non- weather related). } div.footer div.flex-placement a:hover { text-decoration: underline !important; You can also officially report the scammers to Facebook and the Federal Trade Commission using the link below: Report Scammers To The FTC Here clip: rect(0,0,0,0); Scroll down to view your Email Subscriptions and click Edit to modify your preferences. An email saying Congrats! and claiming youve received some sort of Southwest Airline [sic] reward is legitimate. Phishing emails look like alerts from airlines Aug 20, 2019 The Tri-State's TRUSTED news source. We are happy to see you are reading our IT Security News. Hi Southwest folks!!!! (opens popup). Log in to your Rapid Rewards account on Southwest.com. .swa-footer--copyright-text a:hover{ If you've gotten a phony airline email (whether you lost money or not), help others avoid the same pitfall by filing a scam report at BBB.org/ScamTracker. Now look at the bottom of the image for the word "options". Thank-you for your help with this matter!!! height: 6px; Go to Travel Gal has partnered with AwardWallet and CardRatings for our coverage of credit card products. When you're ready to use them, you can apply flight credits toward a new flight on Southwest.com or through our app using the original confirmation number from your modified or canceled flight(s). Youll receive periodic emails we promise not to spam. text-decoration:underline; 2. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Discover other help topics and policies with search. Special luggage FAQ } The scan said that the link was not safe, contained suspicious activity, hosted malware, and was a 97 out of 100 on the risk scale, which indicated that it was very risky. The scan also confirmed it was a phishing link. God bless. display: inline-block; Opens new window. As curious as you may be, don't fall for it. Remember to allow 15 days for the points to post before you contact Southwest Airlines. Home airport MDW, frequent visitor to MCO to see the mouse. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { (adsbygoogle = window.adsbygoogle || []).push({}); Weve been receiving many messages from our readers regarding a fake Southwest Airlines Giveaway. color:#111B40; report southwest airlines phishing email . Be the first to receive important updates on security. Just realize you are not doing business with Southwest, but one of their "partners". 10:36 AM Cannot get my email confirmation from Southwest airlines. How to Use the Southwest Rapid Rewards Shopping Portal, Flying With 10 or More? Any error message? html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { text-decoration:underline; They should be able to provide advice on next steps to take in order to secure your accounts. If you need to contact a company to ask about a potential phishing scam, ensure that youre on the official website for the company by checking your web browsers address bar, which is located at the top of your screen. Add SouthwestAirlines@iluv.southwest.com to your address book to make sure our email isn't being delivered to your junk or spam folder. At Southwest Airlines, we are committed to doing the right thing by our People, through our Performance, and in service to our Planet, all under an umbrella of strong corporate governance. Some may also include a false sense of urgency . If any readers did click a link in the Southwest Airlines scam email or any other sort of phishing message, we recommend changing your email password and enabling two-factor authentication. Offer ends 3/13/2023. Except it wasn't. I knew this immediately as I have never flown on Southwest Airlines. scams: southwest airlines - PayPal Community Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. FOR MORE INFORMATION: Learn more about phishing scams at BBB.org/PhishingScam. This is a customer relations nightmare. Check Out Southwest Group Travel to Save, Southwest Rapid Rewards Priority Credit Card Review, How to Find the Best Airport Parking for Your Next Trip, 101 Ways to Earn Southwest Points to Fly FREE [2023], Chase Sapphire Preferred Review: My FAVORITE Card for Traveling Free. width: 273px; You have permission to edit this article. border: 0; padding-top: 5px; position: absolute; Red Flag Scammers | We provide our readers with up-to-date worldwide scam and fraud news. Report Scammers To Facebook Here. Yes. A variation on this scheme is a fake website that looks like an airline's reservation center. We take pride in our reputation as the airline with Heart, and that naturally extends to a passion for making a difference in our communities and protecting our resources. left: 482px !important; My RR credit should be reinstated immediately to demonstrate that SW has a compassionate, and caring relationship with its customers. Please advise how I get the miles transferred to my account. Whether you'd like to share kudos from your last flight with us or tell us if there is something we could do better, please drop us a line and let us know. position: absolute; Lets take a look at the screenshot below, featuring the fake promo: The content of the bogus Southwest Airlines ad states: We are currently operating our full flights 24/7 and we know that due to Covid-19 money is tighter more than ever! I had to pay the $100 fee to have them extended and they said it could take up to 30 days for me to receive the now converted Luv Voucher. 1 person can ALWAYS fly free with you on Southwest? display: inline-block; } 3. .swa-footer--copyright-text, .footer-copyright--text { Hi Claudia, I am so sorry to hear about your husband. The Report Message add-in provides the option to report both spam and phishing messages. Meanwhile, Southwest Airlines isn't the only name which became the target of an e-mail scam. width: 273px; Make sure youve unsubscribed by clicking on the unsubscribe link at the bottom of the email or log in to your Rapid Rewards account and update your Communication Preferences. } .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } Phishing Airline Customers Made Easier - riskythinking.com 01:13 PM. On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in which scammers pretended to be offering a "reward" from Southwest Airlines. Unaccompanied Minors and Children Flying Alone, View all self-service topics in our Help Center, More information on how to change or cancel your flight. /* Air CheckIn Banner Button Fix */ Check out our previous reports! Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options. Uncategorized. An email saying Congrats! and claiming youve received some sort of Southwest Airline [sic] reward is legitimate. Indeed, a few versions of this electronic mail display web-links, which take onto other unassociated web-links to Southwest Airlines that have some other URL addresses. Many companies send them out. left: 277px !important; Tell your financial institution as soon as possible so they can put a hold on your account and prevent further charges against it. As seen below, these phishing links will lead to online survey pages that state you can claim a gift by filling out an online questionnaire. bottom: 200px; Still further, certain attachment contained malicious software, which was capable of filching information. New York, NY 10018. An email saying "Congrats!" Then it has taken them about two days to get back with me, but both times the issue was quickly resolved and the requested points issued to my account. If you have a Southwest points issue for something other than the Southwest shopping portal perhaps booking a hotel room through Southwests web site or renting a car through Southwest go to the main Southwest website at Southwest.com and select Contact Us at the bottom left. n Never click on links or download attachments from unknown emails. Don't Threaten. Scammers often send out mass emails that contain little or no personal information. Southwest Airlines Co. All Rights Reserved. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } } 1-855-202-3402 (En espaol), Calling from Belize color: #636363; html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } I can provide SW with a death certificate of my mothers death should you need It is best to speak with a desk agent at the airport or check your ticket or app for the airline's real contact information. width: 1px; T: (212) 244-1732. } 1-800-I-FLY-SWA (1-800-435-9792), Articles Left at TSA Checkpoint You have 2 options to chat live with a Southwest customer service rep. From yourSouthwest mobile app. ~jm, If you found one or more of these answers helpful would you mind marking the answer(s) that helped you a solution to help others who may have the same question. A mix of clouds and sun. External site which may or may not meet accessibility guidelines. Your membership is the foundation of our sustainability and resilience. I had received the offer as well (and signed up although time may be scarce) - you can verify that this is a legitimate site by going to the "ways to earn points" section on Southwest.com and taking surveys will be listed there as well for those that didn't get the targeted email. (opens popup). This was not a legitimate message from the company. COVID-19 Travel information(entry requirements, travel restrictions, and cancelling your flight) Your purchase was successful, and you are now logged in. /* Fare chart comparison flyby */ var switchTo5x=true;stLight.options({publisher:'8e715100-b8ff-4c58-a408-06e562ec6acd'}); SPAMfighter 2003-2023All rights reserved. color: #111B40; And lastly, if you just need to do it the old-fashioned way, you can write to Southwest at, Southwest Airlines If your flight is canceled and you are standing in an airport frantically searching on your phone, you can easily be fooled by these scam sites. Robert Frisch Ignore and go ahead with your day. Get started here. Submit a request with any information you have such as the URL of the website through: https://support.dewalt.com/hc/en-us/requests/new Since 2009, many likewise e-mail scams targeted Delta Airlines clients too. A search of Google for your email provider and the words two-factor authentication should take you to a page that will instruct you on how to set that up. If you have questions or concerns, call our Card Services Department at 214-357-5577 or 800-262-5325. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { Home. So we have decided to show our continued appreciation support to our loyal customers by awarding 500 people who share and comment by 9 PM Tuesday with a free round trip flight to their desired destination. report southwest airlines phishing email. padding: 0; padding-left: 30px; You're trying to make a change for just one Passenger on your reservation You're getting an error online More phone numbers Before & during your trip After your trip Email us When should I email? 1 Kudo Login to Reply or Kudo Options ExPatInCA New Community Member Nov-03-2017 12:19 AM An email saying "Congrats!" and claiming you've received some sort of "Southwest Airline [sic] reward" is legitimate. } If you want to be the first to find out the most notorious scams every week, feel free to subscribe to the Scam Detector newsletter here. Good luck! Click here to stay informed and subscribe to Herald-Dispatch. } They should be able to provide advice on next steps to take in order to secure your accounts. Please avoid obscene, vulgar, lewd, 2019 Need to get in touch with Southwest Airlines? All numbers listed below are toll-free unless otherwise noted. The airline received a 79 out of 100, a tie with Southwest for the highest score of all nine airlines in the report. Now, I am told by Customer Relations Reps Vi and Leader Taylor that my miles have been canceled because I did not use them quick enough. - edited Further, the message used the word an instead of a before the word Southwest, and also mistakenly used the singular word Airline instead of Airlines. All of these were red flags that this fake Southwest Airlines email was a scam, as it would be out of character for a large company to make so many grammatical mistakes. There are lots of ways to subscribe to our email: Click the unsubscribe link at the bottom of an email or log in to your account on Southwest.com. The scan said that the link was not safe, contained suspicious activity, hosted malware, and was a 97 out of 100, Your email address will not be published. Southwest Airlines Email Phishing Scam Says 'Congrats,' Claims You've } I did want to let you know that I do not work with Southwest. We have a proud history of creating an integrated corporate citizenship report. So did scam e-mails target many airline carriers in 2008, asserting that the latter charged the credit card of the recipient in purchases of flight tickets. height: 1px; /* Spanish Homepage footer */ We are not Southwest, just a website who offers tips on flying Southwest :). Promotional Companion Pass valid through 2/28/2024. right: 185px !important; n Don't take unsolicited emails at face value. Companies like rental car agencies, hotels, credit cards, and consumer surveys often use Southwest points as a bonus or reward for their customers. height: 6px; The email address in the message showed, "support@1785962.qaiecg5.com via nam10-bn7-obe.outbound.protection.outlook.com." } } font-weight: bold; In a recent Phishing attack on airline company employees, $2 million worth of flight tickets were stolen by a fraudster. Whether you left something on a plane, didnt get your Southwest points or have a question about the Southwest Companion Pass, Ive got you covered, My family saves more than $8,000 every year flying free and I can show your family how to make this a simple lifestyle, too! 1-888-SWA-TRIP (1-888-792-8747), Rapid Rewards Customer Service Use of the Southwest websites and our Company .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { Dont trust it. We have submitted the claim in a timely manner, made numerous phone calls, emailed the rep several times and have heard nothing, 5 months later. There is information in the previous heading. .air-check-in-edit-contact-information-banner--link { Invalid password or account does not exist. width: 273px; } } What should I do if I am not receiving email? https://t.co/YdRPxnRDXD snopes.com (@snopes) August 13, 2022 (SocialLY brings you all the latest breaking news, viral trends and information from social media world, including Twitter, Instagram and Youtube. AT&T iPad Scam 209 West 38th Street. You will have to fill out your flight number and incident date, so even if a flight is not involved, be prepared to fill in that field with something. Submitting this form below will send a message to your email with a link to change your password. After your drop off your bags then you can take your boarding pass and proceed through security. Dallas, Texas 75235. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { width: 348px; If your email address has been added to the mailing list, contact your Internet Service Provider (ISP) to verify that they have not blocked email from our system. Fake E-mails Circulating, Masquerading as Southwest Airlines - SPAMfighter Email Updates Information | Southwest Airlines If your email address has been added to the mailing list, contact your Internet Service Provider (ISP) to verify that they have not blocked email from our system. Scammers sometimes attempt to spoof company websites. 1-844-670-7990 (En espaol), Calling from Jamaica 0-800-247-5463 (En espaol), Calling from Costa Rica } } What to expect at the airport. Here are the best ways to spot a scam this year. 1-800-I-FLY-SWA (1-800-435-9792) font: italic normal 11px/1 Arial; 1-800-445-5764, Public Relations & Media Relations .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { My family of 4 saves $8,000 a year on flights around the U.S., Caribbean and Europe, following my process and allowing us to explore amazing destinations like the National Parks, Disney, Italy, Ireland and the Rocky Mountains. If we unsubscribe you, you can re-subscribe at any time. Luv Voucher Email - The Southwest Airlines Community I sent a letter by mail with documentation, a copy of his death certificate and a request that his miles be transferred to my account. Communication and email security - American Airlines Group Compliments, comments, and complaints can be sent via email. clip: rect(0,0,0,0); So every time you fly, your friend can too. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } You need to know New Zealand Herald, Ocasio-Cortez mocked on Twitter for bragging about killing thousands of Amazon jobs: Resign in disgrace Fox News, JustPark scam: Couple's warning of bogus parking payment site Impartial Reporter, 6 Tax Filing Tips for Retirees, According to Finance Experts Best Life, Smart banking technologies coming to NZ: What banks are doing to Stuff, Its Disgusting: The Con Artists Who Exploit Mass Shootings The New York Times, Someone Transferred Me Money by Mistake and Asking For It Back msnNOW, Listen to student-loan borrowers, not the GOP The Herald Journal, State: Protect yourself from bad tax preparers Troy Record, GOP Strategist Tears Donald Trump Jr., CPAC To Shreds In Yahoo! 03-29-2018 } Southwest Airlines Co. All Rights Reserved. Opinions, reviews, analyses & recommendations are the authors alone and have not been reviewed, endorsed, or approved by any of these entities. Jordan Liles is a Snopes reporter with expertise in investigating misinformation, inauthentic social media activity, and scams. } color: #636363; display: block; /* Air Booking Select - Fare benefit first th width */ } Click #isupportlocal for more. The Return of the Museum Ball, Photos: Huntington wins sectional championship, Photos: WV State High School Wrestling Tournament, Friday, Photos: Cabell Midland vs. Spring Valley, boys basketball, Photos: Wayne advances to state tournament with 53-27 win over Winfield, Photos: Boys basketball sectional final, Fairland vs. Nelsonville-York, Photos: America's Best Restaurants visits Savannah's Bistro, Photos: Guyandotte Neighborhood Association packages PPE for first responders, Photos: Neurodiversity Alliance kick-off at Marshall University, Photos: Burlington Black History Bus Tour, Tweets from https://twitter.com/heralddispatch/lists/hd-news-4. More information on how to change or cancel your flight, Good news - your first two bags fly free on Southwest (weight and size restrictions apply). content: "(That money is all yours. )"; right: 25px; Looking for Southwest Airlines contact information? All of these were red flags that this fake Southwest Airlines email was a scam, as it would be out of character for a large company to make so many grammatical mistakes. } To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form below. Snopes and the Snopes.com logo are registered service marks of Snopes.com. Rapid Rewards and Fraud. - The Southwest Airlines Community External site which may or may not meet accessibility guidelines. - edited display: block; height: 6px; } } Note: Delta Air Lines and Southwest Airlines Company are BBB Accredited Businesses. 1-800-425-8089 (En espaol), Calling from Mexico We plugged the link into the malicious URL scanner on ipqualityscore.com. [data-class="swa-g-screen-reader-only"] { font-style: normal; [data-class="swa-g-screen-reader-only"] { div.footer div.flex-placement a:hover { My FREE ebook shows you how General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792, Rapid Rewards Customer Service 1-800-445-5764, If you left an item at a TSA Checkpoint 1-866-289-9673, Southwest Baggage (Delayed/Damaged/Lost/Left Something on the plane) 1-888-202-1024. The link included with the email was dangerous and should never be clicked. I am just a site/blog who writes about Southwest frequently. /* Air CheckIn Banner Button Fix */ The subject line read, RE: __Link, Congrats! Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Notify me about the newest scams every week. div.footer div.flex-placement b a:hover { 1-800-751-9038 (En espaol), Calling from Grand Cayman report southwest airlines phishing email - rickholidays.com content: "(That money is all yours. left: 482px !important; Scammers hide malware in these email links or attachments. width: 348px; text-decoration: none !important; Related article: Fake-mails Troubling Credit Union Customers. The web-links or attachments in the messages of that e-mail scam, if clicked or opened, reportedly resulted in malware getting installed onto the end-users' PCs. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { white-space: normal; position: absolute; padding-left: 30px; There is information in the previous heading. We plugged the link into the malicious URL scanner on ipqualityscore.com. That could allow you to use the points in case they wont transfer them to you. There is information in the previous heading. Also for your own account security I would recommend blurring out your rapid rewards number in the picture. THE CONCERN: Scammers know that summer is high travel season and they are capitalizing on it with phishing emails that look like airline notifications. On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in which scammers pretended to be offering a "reward" from Southwest Airlines. padding: 0; Follow the prompts to add your bags to your reservation. overflow: hidden; I had received the offer as well (and signed up although time may be scarce) - you can verify that this is a legitimate site by going to the "ways to earn points" section on Southwest.com and taking surveys will be listed there as well for those that didn't get the targeted email. Information constitutes acceptance of our Terms and Conditions. left: 277px !important; Meanwhile, educate yourself with some other fraud-related articles right under this paragraph, so that you can protect yourself in many other aspects and niches. as@TheMiddleSeatsaid this is not a scam and is a real promotion I received the same email today myself and I am signed up and ready to earn those bonus points. left: 277px !important; Make your family and friends aware of the fake Southwest Airlines giveaway on Facebook by sharing this article on social media using the buttons provided.