If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. Could it be related? No issues until about a month ago. It helps if I restart fire stick thru settings, but now Im having to do every e evening. 2023 Guide to the Privacy Shield Replacement. This process essentially restores the streaming stick to the way it came in the box. May change to ROKU. The best soundbars 2023: which should you buy? Plus, I never cleared any cache the entire time I had the stick. 05:10 PM Additionally, Amazon recommends that the devices are within 30 feet of each other, so if the connection isnt good, bringing them closer together can help. Thanks, mine is doing the same. Press the 'Home/Start' button on your remote and you'll see the launcher bar. It seems there are a flurry of the same problems just now. However, if youre experiencing issues with your Firestick not working, this guide will help you out. If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. Unpacked the Firestick and set it up correctly. The last resort is a factory reset. The next morning it would only give a blank screen. Product features. Your. Did our solutions help you get past the problem? If youre not signed in, enter your email address and click Continue. 06-07-2021 Copyright 1995-2023 All Rights Reserved. Same problem, very frustrating, mine is brand new and the second one Ive got!! First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. What to do: Open the STV Player app. This tip can also make a Fire Stick run faster if it feels sluggish. I have the same issues as everyone. Step 6: Reinsert your remotes batteries. If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. Im having the same problem. I noticed the difference during that change too. Check the Fire Stick remotes batteries. I found the perfect fix. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. in. You can retrieve them from Amazon. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. Ive tried everything. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. STV Player - Dramas you won't see on TV - amazon.com I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! 11-01-2022 in. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. I have tried resetting, rebooting, etc. If you are not registered, you will now need to fill in the STV Player registration form. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. I am working my way through the troubleshooting online guide to no avail. Only had the tv for 6 months. Mine started this same thing yesterday. I just got another new firestick and Ive got a Toshiba tv. There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. Firestick 4K not working since yesterday. Either China or Russia. But, I've had it confirmed: it's no longer possible to support the latest requirements of the STV Player on 2011-2014 (D range to H range) models due to technical limitations, and so it's been removed. March 1st and my stick says installing updates. Why??? Turned it on the tv screen displays amazon. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. Used it for years and suddenly it cant connect to the network! Thats the same issue Im havinghave yall been able to fox yalls? Now its time to watch all your STV favourites and explore all our STV Player exclusives! I called Amazon and it wasnt any help. This is a known issue we are currently investigating. Try changing them for new batteries to see if this fixes the problem. You can also use your smartphone as a remote control for Fire Stick. in. postcode and select your marketing preference. If you're still having problems, you likely need to boost your Wi-Fi signal. Copyright 1995-2023 All Rights Reserved. Ive tried everything as well. Firestick appears to be stuck in either reboot or update, How long should this take. So Ive been reading about Roku. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. I guess its time to scout out alternative streaming sticks. A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. Finally, the nuclear option. It will go to Home Screen and then restarts. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. Ugh!! While you're on the main screen, select the Settings option at the top. This, too is a new development. Any suggestions? I did all the items listed on site. Thoughts? Now it constantly crashes and restarts. - last edited me too today! Doesnt fix the issues. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. It lasted almost 2 years. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Its also a good idea to try a different HDMI port on your TV if there are multiple. Not consenting or withdrawing consent, may adversely affect certain features and functions. Yes How to reset or else. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. I am giving up and just ordered a ROKU stick. Mine is doing the same thing I dont know what to do either help my kids love the fire stick. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. Step 6: Choose Clear cache and Clear data. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. Amazon helpful but Im about to bin the firestick and just buy a smart TV. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. If I want to watch something I have to plan 5 minutes ahead so I can reboot. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 have noticed that problems have started on over the last 2 days. Some users reported that BBC iPlayer not working is caused by the incorrect system time. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. in. Is this what yours was doing? Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. They arent wi fi 6 firesticks. You tell me I'm using an ad blocker - how do I switch it off? Nothing is working. The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Scroll through the list of widgets until you reach one labeled My Fire TV. Check your TV's HDMI input. 01:55 PM If your Fire Stick isnt loading content or apps as it should, try quickly clearing the streaming sticks cache. It is not what it is crazy led up to be. I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. Internet good been restarted several times. 1000s of hours of shows available only in the app. Be sure you're close enough to the TV and there are no obstructions. Just launch. Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. Help Please 4-5-22. Im curious if youre happy with it? Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV 12:20 AM Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). Step 1: Navigate to the Fire TV Stick Settings menu and select 'My Fire TV' option. mine has gone down tonight for 2nd tv. They recommended to buy a new one. Is there any other easy way to factory reset?? You can try restarting your WiFi router as well. [SOLVED] BBC iPlayer Not Working - 2023 Guide - Super Easy Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? Problem is then I have to disconnect everything else. 17-06-2022 ITV Player not working, Mar 2023 | Product Reviews 13-01-2021 It is still working good? STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? How do I link my smart TV to the STV Player? That was over 2 hrs ago. When screen mirroring my phone the tv screen freezes up. Is that the problem? If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. I think someone is messing with Amazon and their customers. I tried everything and still get only the logo. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Soo frustrating. Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube, Unable to share your screen to your Fire TV, This simple trick gets you 54% off an Amazon Fire TV Stick 4K, Bluetooth Multipoint finally arrives on Sonys best wireless earbuds. Gets to grayed out profile icons. I want a refund! A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. Hope this works for you! Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. Is this true??? Firestick worked fine then next day it didnt. Thank you so much! As with most electronics, a good old restart can usually do a device some good. Today's tech news, curated and condensed for your inbox. I tried everything abov. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. The final solution you can try if things are still loading slowly is to try and position the Firestick and your router as close as possible, and to remove any obstructions between the Firestick and the router. I tried new firesticks & remotes & batteries Error code PLR-1002. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. It started with buffering and now it says network disconnected. Remote control batteries are fresh. Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. Frustrating. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. It just blinked out in the middle of a program, and nothing I do works. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. Note; If youre already registered for an STV player account, youll be asked to enter Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. Been rebooting it and trying all the suggested options. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. Step 5: Select the app you are having an issue using. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. You'll be presented with a web address and unique 5-digit code on your TV screen. When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. 10 Troubleshooting Ideas For When Your Amazon Fire Stick Is Not Working Step 2: Release the buttons and wait 60 seconds before continuing. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. I am fed up. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. If the video keeps buffering, first reboot your device. This email address is currently on file. What do I do? Uninstall the application by following the steps above, but select the Uninstall option for step 6. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. Im having the same issue as of 2023 fire stick is not loading. Youll be presented with a web address and unique 5-digit code on your TV screen. What Is the Trans-Atlantic Data Privacy Framework? We'll update you here when there is an official ITV Player outage. TV thinks my Roku is an Apple TV - how to change? Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. My device isn't supported, what can I do? Looking at all these comments they are all recent. Thank you for your time. Please provide a valid email address to continue. How to Fix a Fire TV Stick That's Not Working - MUO If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Worse than being stuck with a boot logo is being stuck with nothing. Now its saying FireTV with three dots at the bottom of the screen. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Did EVERYTHING in this article, nada. What is wrong. Only had the tv for 6 months.