You should then proceed to a bag drop desk. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Refreshed every minute. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Claim baggage-related expenses or compensation. Seat requests are not permitted on Staff Travel. Your IP: Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Report a missing or damaged bag or contents. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Click to reveal If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. If not, please call us. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Heathrow. Write to us. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Does my passport need to be valid for a certain length of time after my trip? When will I get a response from Customer Relations? Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Passengers without bags should proceed to security. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. Telephone: +233 (302) 214 970. How can I stop them expiring? Answer. When should I check in? Use this form to log in to your account or to create an account for the British Airways executive club. You are just a number to management, nothing individual. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. BA has a dress code which is applied to rebate passengers. / expiry date / FAQs. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. Now, we're looking to build on this spirit and passion to make tomorrow . You'll need your staff number/user ID and a BSAFE password to log into this system. At British Airways weve always taken data protection very seriously. Loads become available 72hrs before the departure of the flight. How do I review and update my personal information? If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. Refreshed every minute. The majority of our calls are managed by British contact centres. Collecting your car The airport pair on your coupon must match the flight on which you wish to travel. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. Currently British Airways does not issue a photo id card to widows and widowers of former staff. Earn miles you have a Case Reference) and are waiting a . AB2CD3. There are plenty of ways to earn British Airways Avios. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. There will be no staff travel office in Terminal 3. Heathrow. Please visit our Help centre for more support if you have a question about your booking or flight. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Email: pass-issue.1.unit@ba.com The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. million verified professionals across 35 million companies. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. While the business class service . Please use the previous link instead. Filter. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Published Oct 14, 2021. When do my Avios expire? It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Search job titles. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Please have your booking reference ready when you call. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. Contacting British Airways - by phone or otherwise. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Use of a safety seat for an infant is not permitted on board for rebate passengers. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Full-time, Part-time . The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. You may also receive a text message if you have registered your mobile/cell number. One laptop bag OR one briefcase OR one handbag. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Email: contactba.ghana@britishairways.com. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Calls cost 2,50p per minute plus your phone companys Access Charge. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call.
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