Visit our Battery Pack Load Testing Guide. If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. 0000000696 00000 n
Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. 0000005863 00000 n
Hold down the power button for 10 seconds. Easy Fix but time consuming. Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. Doesn't matter if the battery is charged or not. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. Take care of your ride so it can take care of you. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. Make sure the petals are level with each other and on a flat surface. 0000017087 00000 n
A fully charged battery will have between 36 and 42 volts. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! Max speed: 7.5 MPH. Scary at first. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. Thus can not charge scooter. If the battery is fully charged, then the issue is likely with the motherboard or wiring. Create an account to follow your favorite communities and start taking part in conversations. :~f 12`L,@" Therealjondotcom 3 yr. ago. If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. I continue to struggle with GOTRAX's customer support team. This is telling you the charger is working. Range: 4 miles (est) Max. 0000000016 00000 n
Took 8 business days to fix (total of 11 calendar days). Has refused refunds. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? In this video we take a look inside a GoTrax G2 Scooter. 0000002509 00000 n
If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. It is possible to check the voltage of your battery using a voltmeter. Store the screws and hook in a safe location for later use. Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. When you plug your charger into the wall, the indicator light will turn green. Check the lights, the brakes, and all the features, and make sure they are all working properly. The odometer illumination was bright. What did the brake pad rubbing sound like? I am on the hook to pay for shipping to send back their poorly made products. New comments cannot be posted and votes cannot be cast. 21E - Controller Failure22E - Handlebar Failure23E - Motor Failure25E - Brake Lever Failure30E - Communication Failure. It was the front wheel so more difficult, cost 40 for replacement. If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. If damaged do not proceed. Set the battery to the side for disposal. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged.
Electric scooter throttle not working - How to fix it - Thescooterguide This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. In removed the old handle bar and battery and installed new one. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Home. Is a fire hazard. All I've done is adjust the brake pads to prevent rubbing. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. But some parents may balk at spending more than $100 on an electric scooter. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. 21E, 22E, 25E, and 30E - Replace console to fix error code. 0000007190 00000 n
Gotrax scooter doesn't work - YouTube Not much help really. The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. 0000013506 00000 n
From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! Entice customers to sign up for your mailing list with discounts or exclusive offers. Front wheel cover scraping wheel - easy fix but annoying. Make sure that these are not punctured if they are air-filled.
Gotrax GXL v2 problem : r/ElectricScooters - reddit Do you think most of the lower-priced scooters are having these problems? Since battery indicator has 4 bars, easy to do the math. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Weight: 17 pounds. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. These models of e-bike only feature an LED Display. Reattach the console/head unit by sliding it back into place. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. To power the scooter off, press and hold the red button for 5 seconds. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe.
Frequently Asked Questions - GOTRAX Official Site A fully charged battery will have between 36 and 42 volts. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. If still showing error code, contact Customer Support for assistance. Gotrax recommends 3-4 hours for charging time. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. Install the locking hook and the two screws into the head unit. Also if there is a critical mass here, we may be able to have the company fix their problems. 3. Shop safe on GOTRAX Official website. You can recalibrate your Gotrax hoverboard by following the instructions above. The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed.
Gotrax gxl v2 won't power on : r/ElectricScooters - reddit Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. will respond to the email but the response itself is not helpful). All electric scooter have a fuse or a circuit breaker. This electric scooter comes with an updated, brighter headlight and a larger LCD screen. The first was purchased 40 days ago, the next 2 were purchased together around 30 days ago, the last was purchased 20 days ago so they do not appear to be batch quality issues. Learn more about your GOTRAX from full overviews and specs to troubleshooting. The console on the scooter displays speed in MPH, battery life, and headlight.
Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. 0000008779 00000 n
Of course, with any new or growing technology there are often hiccups along the way. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself.
How to do a hard reset on GOTRAX GXL V2? - HardReset.info This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! 51 reviews. This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). This scooter is giving a E3 Error code and the manual simply states to replace the console. I have given up on this company doing the right thing. Its possible the quality slipped with the V2, but they are basically the same scooter. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Here is a link to find the manual for your Gotrax hoverboard. Entice customers to sign up for your mailing list with discounts or exclusive offers. Listen or look back to see if the rear wheel is slowly spinning. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) Set the line out of the way once disconnected. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. . It's a 36V 6 Ah battery that offers higher performance. Use a can of compressed air to clean out any dirt and debris that may be stuck in there.