Innovate without compromise with Customer Identity Cloud. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. We didnt just evolve the remote contact center model, we revolutionized it. Without a doubt, they are the most organized company weve ever worked with. Log in. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. The freedom of an entrepreneur. View our background requirements here. show about fbi agent and dimensional portal. https://www.liveops.com . The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Earning potential. Sign an Independent Contractor Agreement. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care.
Work From Home With LiveOps Virtual Call Center - Symphony Talent The VirtualFlex platform delivers the right agent at the right time, with the right results. I like to help people. Sign an Independent Contractor Agreement. Your email address will not be published. Want to build your own integration and publish it to the Okta Integration Network catalog? They want right-time. Our scalable platform lets agents define their availability. I trust them and look forward to a deeper partnership in the future. Post in the comments section of this video.Thank you for 2,360 subscribers! The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Liveops is a legitimate company.
Working at Liveops: 388 Reviews about Pay & Benefits - Indeed Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. Virtual. Thank you for sharing your experience with everyone! When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Work outside the perimeter. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Click here for technical info. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. Tuition Reimbursement. option Add a new device appears in Duo Mobile settings. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Are you an employee? To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. We use cookies to improve your experience on our website. Remember me. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Its our approach to providing the most exceptional customer service agents a business can find. When call volumes are low, you pay less. Quickly assessing customer needs and providing sound solutions. Disability Plans, Learning Opportunities To find out more, read our Privacy Policy and Cookie Policy. Public Relations e-mail (press@liveops.com) Locations. Save my name, email, and website in this browser for the next time I comment. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand.
Continuing Education and CPE Course Catalog | Liveops - WebCE Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. See all features. Universal Login. All rights reserved. Liveops Nation agent news. Log-in to the worlds easiest to use Learning Management System You can also manage cookies in your browser settings. Want to become a Liveops agent? Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Community. Sign-On: Liveops Agent Services LLC Site. We endeavor to do the right thing, every time. There is absolutely no paid training. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. VirtualFlex solves for that. This login is to access our Shiftboard online scheduling and people management system. Main hustle or side gig its all up to you. Flexible. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset.
The modern contact center. Virtual. Flexible. Efficient. - Liveops I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Thats what were there for. Also shoutout I recommend both new and veteran agents watch this entire video.
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Efficient. Hard to get in contact with managers for help. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs.
Remote Call Center Representative Job in Waynoka, OK at Liveops When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Password. Scottsdale, AZ liveops.com Joined January 2009.
Virtual Healthcare Call Center Services - Liveops Hope, the above sources help you with the information related to Liveops Agent Portal Okta. It's why we've led the industry in virtual, flexible agent services for more than 20 years. Please enable it to improve your browsing experience. Create success for our clients by working cross-functionally to build strategies that maximize program results. Im also a nurse. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Good pay, ability to make your own schedule. Answer. Connect and protect your employees, contractors, and business partners with Identity-powered security. About Liveops. LiveOps will not sell or share your information with third parties for marketing purposes. View our background and credit check requirements here. Copyright 2023 Liveops, Inc. All rights reserved. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Cons are having to provide your own equipment. In healthcare, engagement and patient connection are paramount. LiveOps Inc. Set your own schedule to work around your life. Contact UsBecome an Agent. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory.
My Job Search Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Link Okta groups to existing groups in the application. Their consistency, professionalism and customer service are unparalleled in the industry. Were committed to earning the right to grow with you by being relentlessly results-driven. Director of Customer Care, healthcare organization. great training and continued support. I am being paid to do what I enjoy, which is helping people. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. Import the user attribute schema from the application and reflect it in the Okta app user profile. Healthcare and Medicare enrollment can be complex. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel.
1099 Independent Contractor offers no benefits, Paid by the minute. Excellent company! Find Out How & Apply . Login to track your existing support requests. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. To accept cookies continue browsing as normal. Your patients health is your top priority. Please review the Liveops basic technology requirements by clicking here. Okta updates a user's attributes in the app when the app is assigned. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider.
Liveops Agent Community - Liveops Dont let the next surprise get in the way of delivering a great customer experience. I love the flexibility. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. This means you can choose when, where, and how often to work!
Find Out How & Apply . In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Empathy is part of Liveops agents DNA. You get to dictate when and how often you commit to providing services. We use cookies to improve your experience on our website.
Liveops Agent Portal Login 3,309 Following. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Want to become a Liveops agent? How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. We work in service of our Agents, Clients, and Employees. Support. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Compensation . Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Forgot your password? With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. We call the agent community Liveops Nation. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC.
Remote Call Center Representative Job in Gastonia, NC at Liveops We've been partnering with Liveops since 2010 for all our inbound needs. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. If you love helping improve peoples lives we want you to work with us. The hardest part of the job is when the call volume is low. Agent Login. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. We believe every voice matters. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need.
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Contact Us | Liveops Working at Liveops: 947 Reviews | Indeed.com Liveops exists to improve people's lives. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Your email address will not be published. You are using an unsupported browser. So how much can you earn? Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Earning potential. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Either search term value. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. This network has hard skills in your industry, and soft skills from life experience. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Liveops: Flexibility. With this strategy, everyone wins. Liveops regularly hosts well-attended, agent-focused events. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. We source for impact by empowering and celebrating those with initiative. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The agent community comes together . Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Get started on your new home business Flexibility. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Teams include: Client Results.
Customer Service Job in Dayton, OH at Liveops - ZipRecruiter Find Out How & Apply . The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. To find out more, read our Privacy Policy and Cookie Policy. Its why weve led the industry in virtual, flexible agent services for more than 20 years. A hallmark of Liveops is the idea that learning and improving are never done. You are using an unsupported browser. 5.0. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better.
Liveops Nation - Virtual contact center Community Knowledge Base. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. Welcome to Liveops Agent Services LLC Shiftboard Login Page. If you have not created a ticket yet then you would need to register or create a new ticket to begin. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. We create better outcomes by seeking out and integrating diverse perspectives. Go Further; Marketplace. At WebCE, we are passionate about delivering exceptional professional development solutions. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. Copyright 2023 Liveops, Inc. All rights reserved. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. - Liveops The modern contact center. National and Local Networks, 401(k) (Traditional and Roth) As of July 18, 2022, all certification courses are FREE.