AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. How do I accept my Mobile Electronic Transfer tickets using the MLB Theyll just have to create an AXS account to claim their tickets. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. For more information, please see our Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS handles payment and delivery so buyers and sellers never interact with each other. (*If you can't remember your password, tap. AXS Mobile ID FAQ - Las Vegas Aces The tickets will be delivered to the buyer automatically. What if my guests arrive at different times? Most mobile transfer tickets will not be immediately available. A Unicorn of a Groupset - New SRAM Force AXS AXS Mobile ID Ticketing FAQs | T-Mobile Arena Yep! AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. The Fox Theater Foundation. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. AXS Mobile ID allows for convenience, flexibility and security. Did you find it helpful? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. They said they would get in contact with the seller and have the tickets transferred over. As an event draws closer, venues generate the barcodes for each ticket. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. All Rights Reserved. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. If available, youll see the option to get tickets with AXS Official Resale on the event page. Here's how it works: Click the Transfer button next to the event in your AXS account. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. The tickets will be delivered to the buyer automatically. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Sign in or create an AXS account. Privacy Policy. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. I am having trouble "accepting" my Electronic Transfer - Support They assured me that the tickets would be transfered once they got ahold of the seller. I purchased 2 tickets through stubhub January 2020. Review listing information and choose Credit Card for payout. Can seats be transferred to someone who doesnt have an AXS account? In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. If you do not currently have an AXS account you will be instructed to create one during your purchase. What are my options here? Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." No paper tickets required. may not be valid. and our AXS Mobile ID tickets are digital and cannot be printed for venue entry. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. 2023 If they already have an AXS account set up the tickets will go in their account automatically. Never. Follow the steps below to access the tickets: Did you find it helpful? Help us improve this article with your feedback. How far in advance can I access my tickets? Theyll just have to create an AXS account to claim their tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. If you do not currently have an AXS account you will be instructed to create one during your purchase. may not be valid. Here we are. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster They should be able to tell you if the tickets are active. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. And you're done! I can't see my tickets in the AXS app - AXS Help Centre Just follow the simple steps to make the tickets officially yours. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Why did the venue decide to use AXS Mobile ID? Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Official Tickets and Your Source for Live Entertainment | AXS.com When its time for the event, they can open the app to show their tickets on their phone. When its time for the event, they can open the app to show their tickets on their phone. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Have been on hold 3+ hrs. The concert is tomorrow. Yes We are changing the way you register and sign-in to the StubHub Community. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. axs allows you to transfer ticket you have bought from within the app. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. It depends. Otherwise you have until your friend creates an account to cancel the transfer. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Ask the Community Contact Support I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Customer service all the way to your seat, 2000-2022 StubHub. I have a problem with AXS Tickets Are you having issues? Flew in for this show. Apparently it is actually AXS? I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Click the Sell button next to the event in your AXS Account. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. After logging into the app, verify the tickets are available in the app. Use the same email you use on StubHub. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Have screenshots and stuff with timestamps to also prove this is a thing. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Stub hub sent my hockey tickets for a las vegas game to axs. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Your tickets will no longer be listed for others to buy. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Then when it sells and you are paid, you transfer it using the app. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Show the ticket in the App at the entrance and get them scanned to enter. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. You'll then be asked to review the transfer. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit.