This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Catering Manager for legacy . The indoor pool was closed. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It kept me up all night. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. This was just a standard room down a long gall. Spectacular room with an atrium view. Is parking available at Gaylord Texan Resort & Convention Center? The atrium was very beautiful. Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. Identify guest reservation needs and determine appropriate room type. It is about 6 miles from DFW airport. Responsibilities include: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. The modern dcor of our rooms and suites in Grapevine, TX, is inspired by the very best of Texas, When traveling to Grapevine, stay connected by using our in-room Wi-Fi, included with the resort fee, All our hotel rooms and suites in Grapevine, TX, have flat-panel TVs with premium cable access, After a long day in Grapevine, enjoy a peaceful night's sleep on our pillowtop mattresses, Many rooms and suites offer private balconies with spectacular views of our one-of-a-kind atrium, Spacious Grapevine hotel suites make our hotel the ideal place to stay for groups or families. The hot water in the shower was a cold-hot-cold experience. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The rooms were comfortable and meeting facilities were modern and well kept. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. Starts From $24 . Weve stayed at resorts around the world but this was our first resort in the U.S. We traveled with our children ages 10 and 8. The hotel was decorated with the season /Fall. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). I was able to pick my room in advance 2 days before arrival. ?I was so looking forward to this resort and was sadly, very disappointed. The Gaylord Texan offers bright rooms decorated in copper and tan. room2 Southampton is a place to live, not just stay for the night. Check-in before your stay, receive instant alerts when the room is ready and check out by skipping the front desk. Gaylord Texan Resort & Convention Center Banquets Houseperson in Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. (Max: 8 total guests/room) -1 + Children (Max: 8 total guests/room) -0 + AGE OF CHILDREN (REQUIRED) Done. T. I had never stayed at a Gaylord property before this. The highlight of the on-site restaurants is Old Hickory Steakhouse. Cant wait to do it again, I got discount on room and park combo through Groupon . Posted: February 18, 2023. Gaylord Texan, Hotels near Gaylord Texan Resort & Convention Center, Gaylord Texan Resort & Convention Center Pool, Gaylord Texan Resort & Convention Center Rooms, Dallas/Fort Worth International Airport Hotels, Hotels near Regency Beauty Institute - Lewisville, Hotels near Salon Professional - Lewisville, TX, Hotels near The King's University - California Van Nuys, CA, Hotels near DeVry University Irving, Texas, Hotels near Keller Graduate School of Management- Irving Center, Hotels near Universal Technical Institute - Dallas, TX, Hotels near Aviation Institute of Maintenance. Book Gaylord Palms Resort & Convention Center, Kissimmee on Tripadvisor: See 5,810 traveller reviews, 3,586 candid photos, and great deals for Gaylord Palms Resort & Convention Center, ranked #51 of 161 hotels in Kissimmee and rated 4 of 5 at Tripadvisor. I found the room to be very comfortable. The hotel really is beautiful & each worker we encountered was kind & helpful. ?I was so looking forward to this resort and was sadly, very disappointed. If you are a traveler who only likes to stay at Marriott properties, you're in luck here. Review tags are currently only available for English language reviews. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I am a traveler. . We were told because of being at 40% capacity. My husband & I stayed here for a conference. To edit a review youve already submitted, contact our Customer Service team. Then some shirts were left in the closet and their system of tagging lacked big time. Job Number 23004015. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Gaylord Texan Resort & Convention Center The water park they tout is so far from the actual hotel that you have to take a shuttle to and from and the on-site pools are small and not very appealing. Phone: 1-817-778-1000. Find Hotels near Gaylord Texan Convention Center in Dallas Stay close to the venue from $57 Check-in Check-out Guests Most hotels are fully refundable. Apply for a Gaylord Texan Resort & Convention Center Assistant Restaurant Manager job in Grapevine, TX. more. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! I was up every 2 hours from the noise! Room types may vary. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. Thanks! I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. Here at the Gaylord Texan, our team wants to provide the best hotel experience. We sincerely apologize for not meeting that goal while you were with us. Gaylord Texan Resort & Convention Center IMPORTANT DOCUMENTS Resort Map Dining Options Dining, Amenities & Event Schedules Purchase Event Tickets Key Facts Know Before You Go Check-in: 4:00 PM Check Out: 11:00 AM MORE INFORMATION Resort Fee/Amenities Daily resort fee of $26 plus tax REVIEW DETAILS Directions Located minutes from DFW Airport This lets us know our reviews come from real guests like you. Dallas Hotel Packages | Christmas at Gaylord Texan We had some time before our dinner reservation in town so thought we would check out some of the hotel bars. We ate at the sports bar and the food was very good. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. 1687860|3,1674130|5,1683070,1691070|4,1687140,1691070,1687640,1680920|1,1687860,1685250,1653460,1674130|1,1674130,1687300,1680920,1686320,1682710,1691070|2,1687990, Gaylord Texan Resort and Convention Center (Resort), Grapevine (USA) Deals, Legoland Discovery Center Dallas Fort Worth, Personal or sensitive info (e.g. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. This magnificent property offers something special for everyone. The Gaylords Paradise Springs pool resort features a lazy river, walk-in beach and a poolside bar and grill. Oh, and the rooms don't have microwaves which is a standard amenity in most hotels of this size/price range. I've used Marriott for years for hotel stays and am now a gold member. After explaining this to front desk management, they seemed uninterested in ensuring future guests were aware that the buffet is not always available, though based on the website it clearing shows it is. The bartender informed us that he wasn't opening for another hour despite the fact that two people were sitting at the bar with drinks in hand. We ended up checking out early and going to Starbucks down the road. The three atriums of our Grapevine resort recreate various vibrant Texas environments. room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number, We were there when the Tornado came through. There are plenty of hotels around the area that can give you better service. Room service was very fast and the food flavored to perfection. And my son's room, which was 2 queens with a partial atrium view, was furnished with a stained chair. My husband and I stayed at the Gaylord Texan in Grapevine for our 10 year anniversary on June 15th. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. November 11, 2022 - January 1, 2023. The lady who checked us in took our parking ticket, and we had to turn our room cards in to check out. Gaylord Texan Resort & Convention Center - Expedia.ca Thank you again for the review and we hope you will give us the opportunity to host you in the future. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 10. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. Perfect accommodations for a business conference. They're also applicable regardless of the comment's tone. ICE! Gaylord Texan Resort The carpet in our room was sticky in some parts. You deserve to go have a fun and memorable time. When staying at the property, there is a resort fee per night. Enjoy custom furnishings, crown moldings, and rich fabrics. Each review score is between 1 and 10. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier.