An employee told us only authorized people can work on the machines, and no one at this location is authorized. The clientele was definitely older so they didn't come to the gym at midnight like some of the younger guys might. Gym is clean, front desk not very friendly but that's fine with me I am not there for them. If TRX, squash, a sun deck, and or volleyball are non-negotiable, youll need to find a Super or Ultra club. Planet Fitness has limited hours, but Anytime Fitness has returned to 24/7. Weights are always clean. Hi there,We completely understand your frustration and thank you for bringing this to my attention. They need to inform their staff and members on this indefinite change of hours, and either change it back or adjust membership fees accordingly to account for the now limited access. Sorry I've joined at this location and will be canceling and joining another. They are fraud. California, Verified Reviewer. Fabreeze, more noise"Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop" etc., etc. etc. If your club is closed, rest assured that we will not bill you until it reopens. etcmore noise and 6 minutes later, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. It goes against our guidelines to offer incentives for reviews. Super clean gym. Unlimited fitness training. They have a lot of hidden fees and poor customer service. This is a bit ridiculous, especially for a brand new facility. Difficult to Cancel: Many people have a hard time canceling their membership. COVID-19 forced Golds Gym to permanently shutter all its company-owned gyms in Alabama. Live in Charlotte NC and thought surely one of them would be 24 hours on the weekends. Their email said, in so many words, that if I quit the gym I could have a free month, no refunds. Clean, spacious, and good quality equipment. 24 Hour Fitness strength lies in its tiered approach to its clubs. Membership here is only for someone who enjoys car commercials and PBS beg-a-thons. CEO Chris Rondeau recently announced on its website that Planet Fitness will beef up its sanitation efforts and implement physical distancing. Gym and staff are amazing, however i struggle a lot with guests who hog the equipment and are not willing at least to alternate, I understand rest periods but theyre on their cell phones just wasting time ON the machine not letting other guests train. There is no trainer and no fitness classes. If you live in a city with 24 Hour Fitness and LA Fitness, your choice could be tough. We interviewed our tech expert, Jaime Vazquez, to learn more about accessible smart home devices. The 12-month contracts are ironclad; you cant get out of them unless you have a doctors note verifying a condition that bars you from working out. I had already paid March dues. Machines is basically pretty useless. Instead, they seek to usurp their authority onto those that are different and seem weak or inferior to them. I was hoping that planet fitness would have the abdominal machine that wraps around your should and arms from the side and not from the top. I love how the staff doesnt harass you to extend or add on to your membership. We're thrilled to hear that our staff was attentive, kind, and helpful during your visit, and that our gym was clean and well-maintained. But gyms like Workout Anytime is already prepared. I love going to PF on Wednesday evenings to work out with Chris in the Merrick,NY location. The worst gym I ever signed with. 24 Hour Fitness is a nationwide gym chain with 24-hour clubs and high-end amenities at some of its properties. Its got me up and moving and I look forward to going each day.The staff are always professional and polite. Instead, the customer service rep told me I could just freeze it. John K., Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. . Obviously, I am older and out of shape, but l was given little instruction, attention, or encouragement. etc.. More noise, 6 minutes later, ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shopetc. etc. Bottom Line: Yes, I would recommend this to a friend, By I love the functional tracing room to mix things up and not get bored . We just did that an hour ago. Lakewood, CO, Verified Reviewer. You hear this everywhere you go while in the club from sitting in the sauna and steam room trying to relax to sitting on the toilet. James D., This is an email from the Planet Fitness media relations team about gyms reopening in our area. It is just offensive. Their facilities are varied enough to give you options between the basic amenities of an Active club to the numerous amenities at Super Sport and Ultra Sport clubs. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. They STOLE that money upfront from how many members? I will make sure no one I know uses this gym ever again. Don't support them! Planet Fitness Location - New Jersey on . Research indicates these relationships can be the linchpin of meeting your workout goals. I had 30 pounds to lose and I did it in three weeks. Alana G., Entering a 24 Hour Fitness gym is toxic from the moment you open the door. This is night and day from the gym I just left where I was paying $50 a month for an unclean gym, broken machines, unprofessional staff either eating or on their phone at the front desk. Discover thousands of square feet of premium strength and cardio equipment, turf zones, TRX, weightlifting and more - open all night, every night, so you can work out whenever it fits you. And, depending on where you live, you could have the advantage of choosing between several different tiers according to your workout needs and preferences. I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523. You need childcare when you work out: The club allows you to drop your kids off for up to two hours at their Kids Club babysitting centers. If your goal is to join a gym with a diverse class line-up that will grow with you as you find your niche in the workout world, 24 Hour Fitness is likely to meet your needs. The majority of Kids Club services are at Active, Sport and Super Sport facilities. I signed up a little over a month ago and have not been able to use them , at this point I no longer want to use them after knowing they are basically being used as a bed. RIPOFF. The second week after joining, the seat adjuster knob disappeared (on machine#6). Club Hours Monday: 5:00 AM - 10:00 PM Tuesday: 5:00 AM - 10:00 PM Wednesday: 5:00 AM - 10:00 PM Thursday: 5:00 AM - 10:00 PM Friday: 5:00 AM - 10:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. Roro T., Write down any questions you have after you read over it. People, I urge you to enter at your own risk, but don't say I didn't try to warn you. He said, I have friends at other health clubs here in town and they all say yeah its hurting business.. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. It's not getting that fifth star. We will help you understand how this gym could be a good fit for you through the in-depth analysis we present in this review. Very attentive, kind, and helpful staff!!! 24 Hour Fitness gym amenities are tied to their club type. I like the judgement Free Zone. Hey Ricky,We're so happy to hear that you're enjoying our Planet, and our staff has gone above and beyond to provide the best experience! Thank you for allowing us to play a part in your fitness journey and for taking the time to share your positive feedback. The mindset is this you can work out, but space out and clean up after yourself. Ketia Daniel, founder of BHM Cleaning Co., is BestReviews cleaning expert. 856-722-5950. Found this post in 2022. I'll drive into Kailua to UFC, it's not 24-hour anymore, it's 1 hour a day, and they can't even get that right. To help you set realistic expectations about your 24 Hour Fitness gym membership, we analyzed customer reviews and here are the trends: Good Workout Variety: Many customers praised the number of workout options they had between cardio machines, weights and free classes. 24 Hours paid class options include TC24 group training classes and their in-house personal training programs. This is an archived article and the information in the article may be outdated. Each tier has a few more amenities than the previous one. We're committed to providing a high-quality experience for our members, and we're glad that we exceeded your expectations. 24 hours. When you use the gym, pay close attention to the condition of the equipment, bathrooms and workout rooms. Open all the time designed to get you fit and healthy ABOUT US 24 hour gym lets you work out when you want to work out. You all at 24 Hour Fitness should be ashamed and you need a strong vaccine to fix your superiority complex and your prejudices. Overall, it is good. Charged me for multiple months without my knowledge. At Planet Fitness, the safety of our team and members is our top priority, as we begin to execute a thoughtful and phased reopening approach. 24 Hour Fitness is one of the most popular gyms in the country. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. Cantu said no ones rushing in right now because of COVID-19. Will you do the same? It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. I'm in NJ. This is so unfortunate and disheartening for us both. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Many gyms want to make sure youre staying healthy and strong. We use dedicated people and clever technology to safeguard our platform. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This place deserves to fail. 2023 Trustpilot, Inc. All rights reserved. These sessions tend to be smaller than the free sessions, with class sizes ranging from 6 to 20 people. This company steals money from good people. Planet Fitness low monthly fees and its focus on helping people feel accepted and comfortable in their gyms make it a popular choice for those who are working out for the first time. If you have a history of not going to the gym a few months after joining, it could cost you a lot of money to get out of the contract. I signed up for both an orientation tour and a class the week of 2/20 and was disappointed with both experiences. We strive to provide our members with tons of equipment and if any equipment is broken, our managers are known for placing maintenance orders so damaged equipment can be repaired ASAP. They'd be happy to address any and all concerns you may have so our Planet can get back to being awesome! 24 Hour Fitness free classes are called GX 24 classes. . We also ensure all reviews are published without moderation. No one cares at the front desk- they do not say hello or goodbye. LA Fitness sets itself apart from competing gyms by offering pools in nearly every location as well as child-care facilities that watch your kids while you work out. Your feedback is important to us! That's why we're committed to providing well-maintained and comfortable facilities along with an excellent team of caring staff! etc. We find 223 Planet Fitness locations in New Jersey. More noise, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. We hate hearing you feel this way, Jen! Were we going to get a rush like New Years?. Some machines can be intimidating to use but because they are set in certain area it makes me feel more confident to use them. Replies to negative reviews in < 24 hours. "The customer is always right" adage does not apply to these people and you can feel the disdain even from the manager. No matter how many endorphins you manage to create, it will be neutralized by these bullies who seem to forget one of the first rules in business, and that would be to smile. My, Cathy C. said: If you're serious about losing weight and getting in better shape,, Elizabeth S. said: Love this studio! If not directly offensive to normal people theme lyrics, then anyway, do I really need to hear all that "hood" wisdom of brain challenged every time I work out? They have been in those chairs ( alternating at each visit ) every time I have been there. Thanks for the review, Marina! AskAbout.video/articles/Will-Planet-Fitness-ever-be-24-hours-again-221025----------Our main goal is creating educational content. This is not all the time "f*ck, b*tch, m*f*cker," etc. Find out how we combat fake reviews. 24 Hour Fitness training and classes can be split into two categories: free and paid. But nope. 24 Hour Fitness is most like LA Fitness because it offers similar free classes, child care at some locations and locks you into your 12-month contract. Youll be happiest at these locations, as they are superior to 24 Hour Fitness other club tiers. The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. The gym could remove a quarter to half of the cardio equipment and get more weight equipment. Copyright 2013-2023 HighYa LLC. Their turnover in staff and personal trainers was amazing. I chose basic and im 100% satisfied.The staffs extremely polite, courteous and Helpful.Its worth the Value - I have a health issue so i havent lifted in 4 years but thats changin and im making my comeback at Planet Fitness, We are proud to have determined members like you, Pete. Clean , staff is friendly.At others I have been in the staff is more proactive seeing that black rooms have have protection at all times and they are constantly in the front and the back cleaning machines and beds and etc in the back.This is not a negative approach,rather a positive approach to make it better than it is already. If I could give them 00000 stars I would. We always want our members to be able to gym confidently and comfortably! In doing so, we are taking a number of steps to protect the health and well-being of our team members and members, which include enhanced cleanliness and sanitization policies and procedures, physical distancing measures, reducing physical touch points in the club, and more. Big box chains like Planet Fitness remain closed. Theres always someone cleaning (like actually cleaning)They have 20+ tvs for you to tune in to.Youre not missing out on any equipment. etc. Gym in Edison, NJ | 561 US Hwy 1 | Planet Fitness Edison, NJ Club info 561 US Hwy 1 Edison, NJ 08817 United States Get Directions (732) 339-1730 View Club Schedule Club Hours Monday: 24 hrs Tuesday: 24 hrs Wednesday: 24 hrs Thursday: 24 hrs Friday: 12:00 AM - 10:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM Holiday Hours The cost can be up to around $20 a month. Open all the time designed to get you fit and healthy! Have you let our club management know about your concerns? 24 Hour Fitness doesnt post online pricing for these classes. Ive found a new fitness home at Planet Fitness McCandless. Club Hours Monday: 5:00 AM - 11:00 PM Tuesday: 5:00 AM - 11:00 PM Wednesday: 5:00 AM - 11:00 PM Thursday: 5:00 AM - 11:00 PM Friday: 5:00 AM - 11:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. Only the best for members like yourself! So people have their designated area with plenty of space around them where they know theyre going to be safe and socially distant.. Kaneohe, HI, Verified Reviewer. When will 24-hour fitness gyms go back to opening 24 hours a day? Enjoy unlimited fitness training, 24-hour access, and a welcoming, Judgement Free Zone. We hope to continue providing a positive and welcoming environment for you in the future! . Here one week, gone the next. This used to be the Empire Gym and a lot has been done to improve . I can always find someone if I have a question or need shown how to operate a piece of equipment. In fact they dont even look up from what they are doing when you walk in/out and could not be bothered to act on any issues let alone be proactive. I joined the Langhorne PA location 2 weeks ago and it doesn't live up to the Planet Fitness advertised offers. But now they can finally reopen. You are greeted by a sound system broadcasting what could only be called "music" by the widest possible definition. LA Fitness Review: Is It the Right Gym for You? If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. Ingrid M., Covid messed up my charges. review; add location; contact; . A lot of gym didnt know what to expect, said Cantu. The word "crazy" is a trigger for my sweet and loving son who had an episode as a result of this employee's uncalled-for action. Customers seem to value the around-the-clock access they have to their clubs. After a few months, my brother suffered serious physical setbacks so he could no longer use 24 Hour Fitness. I wish I would have made the change sooner. They told me that I needed to have a doctor's note saying that I had a baby in order to get the rest. PLANET FITNESS - 33 Photos & 24 Reviews - 1930 Route 88, Brick, NJ - Yelp Auto Services Planet Fitness 24 reviews Claimed Gyms, Trainers Edit Open Open 24 hours Hours updated 3 months ago See hours See all 33 photos Write a review Add photo Location & Hours 1930 Route 88 Ste 24 Brick, NJ 08724 Get directions Edit business info I have spoken to FIVE different customer service representatives (two managers) and have still only been refunded for one month. This petition starter stood up and took action. Lynnwood, WA, Verified Reviewer. Planet fitness has a great atmosphere. You can stay & be as slow as necessary for you to complete your workout. This will help avoid possible confusion or frustration about charges you may not have noticed when you signed up. Awesome members like you are the reason we do what we do. Beaverton, OR, Verified Reviewer. All machines are always working . This is an advantage if swimming is part of your workout routine, or if youre in physical therapy and your doctor has given you pool workouts as part of your recovery. Thanks for being part of our Judgement Free Zone! Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. I feel like I'm stumbling along trying to use the various machines and unsure if I'm using them correctly. It elates us to know we're providing you with the pristine and welcoming environment you deserve. I do not want to hear anything like that when I come to work out. The majority of the equipment are one of four basic cardio machines 1) Treadmill 2) Elliptical 3) Arc 4) Stationary bike The weights are very minimal. Five girls behind the counter stopped me and said there was a problem with billing! Tu. The place is kept clean. If you have questions or concerns, please visit our COVID-19 FAQ Page. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. Furthermore, you have an opportunity to build new relationships with people in your class. Every time I am at the gym there are maybe a handful of people using the cardio equipment and a line of folks waiting to use the different weight equipment. Someone is usually walking around cleaning and/or checking to make sure all is well. Much of what we read about 24 Hour Fitness applies to all gyms, in general: hidden fees and cancellation difficulties. With membership costs staying the same, even with limited hours, it is just as expensive to attend Planet Fitness, but only if you are available for the specific hours they are open. This material may not be published, broadcast, rewritten, or redistributed. Ive been a member of another gym in Lubbock & it seemed to be more for body builders. 24 Hour Fitness vs. LA Fitness and Planet Fitness. There are to many cardio items on the floor. Trainor awesome. Directed to the website for resolution - no one contacts you back. You can tell Planet Fitness has very high standards for their staff. Call or go online now for 4 months for $99. Cantu is looking to add sanitation bottles at every machine. Blink Fitness Review: Is This Gym Worth It? All Rights Reserved. Just joined planet fitness to take my workout to the next level. etc. For example, theres no benchpress, incline bench, and the dumbbells max out at about 80lbs. Close-contact businesses are sweeping into their new normal. We encourage you to reach out to our management team, so we can address your concerns. An Overview of 5 Popular Gyms and How to Choose the Best Membership, Amenities in top-tier clubs are industry-leading, Option to sign up for month-to-month contracts, 12-month contracts are tough to get out of, Some low-tier clubs lack amenities like child care and pools, Monthly membership fees at most locations: $31.99 to $56.99, Cancellation fee: Remaining months on contract, Monthly membership fees at most locations: $36.99 to $61.99. In the case of 12-month memberships, you will have to pay your remaining monthly payments to get out of the contract. I also noticed that if your skin is not a certain tone or your hair is not blonde, you are frowned upon. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. If you haven't already done so, please bring this to the attention of your home club manager so they can address this accordingly. All Planet Fitness locations in your state New Jersey (NJ). Planet Fitness and Iron Tribe will continue to offer virtual fitness classes. Others are open 24 hours Monday-Thursday, with varying hours Friday - Sunday (like 12 . Super friendly staff. However, its not a guarantee that your local club will have babysitting. Roseville, CA, Verified Reviewer. This certainly isn't the way we want our members to feel. Im happy with the equipment layout. By If youre a parent who needs childcare while you work out, youll need to check with your local club to verify they have a Kids Club babysitting program. 0 have signed . The easiest way to figure out which club is best is to: These three comparison points will help you make a clear, financially smart decision about which gym fits you best. The same person taught the classand pretty much ignored me. Have a great day, and we'll see you around at our Planet! We're so happy to hear that you found your new home away from home at our McCandless club! I love the adults-only policy, sorry high school kids, but the adults take care of the facility and equipment and respect other members. 24 hours. Hidden Fees: Consumers, no matter which gym they joined, complained of hidden fees or charges they didnt expect. However, 24 Hour Fitness Super Sport and Ultra Sport clubs have superior amenities when you compare them to LA Fitness locations. We had already set our equipment returns.We already scheduled a cleaning service with the spray cleaner to come in.. Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. bad place. The hours they are open are busier than ever making it harder to workout with the comfort of no one watching you. Verification can help ensure real people write reviews about real companies. I tried to get credited back for wrong charges and being charge for the month when the gym was closed for Covid. The following chart shows you a comparison of each tier: If your workouts require a pool or basketball court, youll need to find at least a Sport club. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! It is clean and the staff is excellent. Bottom Line: No, I would not recommend this to a friend, The staff and their lack of understanding, The manager needs training on customer service to start with, You can't make rules and don't hold yourself to the same standards, Shower area is hazardous as the floor is always wet, By We havent has a chance to do it yet, but we got some pretty good tape that we are going to be marking six square foot boxes, said Wheeler. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. We contacted a San Diego 24 Hour Fitness and were told that TC 24 classes were $199 per month and, for the most part, that pricing was consistent across all clubs. If a customer is upset for a valid reason it does not give staff the right to insult, use racial slurs (as was also done to me on a separate occasion), or laugh at a person for how they look. Rick B., OK, so I'm out $35, but they have 430 locations in the country. This will help you avoid surprises about old equipment and/or unkempt locker rooms and other spaces. In my opinion, if you want a clean, organized place to work out without the low-cost gym hassles, 24 Hour Fitness is the place. There is certainly no where else where you can get a $10 a month gym open 24 hrs during the week and 7 to 7 on Weekends. Join now! But thank you for being honest and providing awesome feedback! These courses take place two to three times a week and are 50-minutes long. Everyone is able to do their own workout & feel good about it. etc.". They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. Hi there, Hillary! Will Planet Fitness ever be 24 hours again? So far out to a great start. I was told to call the national office at 866-308-8179. I have only one minor complaint. We're so happy to hear you're enjoying our Planet, Donna! Youll have to pay your first and last months membership fees when you sign up. Hey Eric,Thank you for informing us of the damaged equipment at your home club.